Six things I must do to bring value Part 1 of 2.

Six things I must do to bring value. Part 1 of 2.

Even in tight times, when the number of resumes floating around has risen dramatically, many Project Management Office (PMO) leads are still saying there is a shortage of talent. “Get me a good Project Manager”, they say to the headhunters. I take it for granted that good managers are great leaders and excellent communicators. What are the differentiators that make a good manager a good Project Manager (PM)? I believe there are six things a PM must do during the planning and execution of a project in order to bring value as a Project Manager: 

1. Create a Work Break Down Structure.
2. Determine which tools, methodology, and documentation will be used on the project.
3. Facilitate the creation of an appropriate schedule and save the baseline.
4. Use Earned Value to track schedule and budget progress against plan.
5. Hold regular status meetings.
6. Escalate unresolved issues and significant change requests to a management team.

1.     Create a Work Break Down Structure.

The 100% rule is the key. The rule is, ‘At any level of the Work Breakdown Structure (WBS), the entire scope of the project and all deliverables is captured 100%.’  To create the WBS, I engage potential participants using pre-mails and then hold a group session with a large white board, all stakeholders represented, and lots of post-it notes. I like to stop at only three or four levels deep into the WBS – but this is really the call of the team members who are doing the work. After the meeting, MS Visio Organization-Chart helps to quickly show the WBS graphically on one page. This page gets tweaked as necessary and is dragged to every meeting I attend. I use this tool to manage scope creep, engage stakeholders, accept deliverables, and avoid gaps in accountability. It’s the one Project Management tool I can’t live without – it becomes the entire project on one page.

2.     Determine which tools, methodology, and documentation will be used on the project.

Every new project is mashup of culture and organizational objectives. A good PM uses diplomacy and leadership to follow the norms that have been set and break the rules when the situation calls for it. Usually it’s not up to the PM to determine, between PRINCE2, PMBOK, Agile, SDLC, and CMMI. Whatever the methodologies employed it is the PM’s responsibility to ensure the approach is communicated to the team and guidance on how to implement it appropriately is available. My goal is that issues related to the tools, methodology, and documentation float to the background as the team presses ahead with work at hand.

3.     Facilitate the creation of an appropriate schedule and save the baseline.

A good PM will facilitate team creation of a schedule that documents a) activities that must be completed, and; b) name of the one person responsible for providing status updates. My rule of thumb is that an identified task that takes longer than 2 weeks should be broken down into smaller pieces and a task that takes less than 2 days is too detailed – but this is the team member’s call as they own the schedule, not the PM. When the team agrees that the schedule drawn up is doable, save a copy, this is the (first) baseline.

Get me a good Project Manager

We all hear it. "We need someone who gets it." What is it? How do I get some? Do I read and follow the  Project Management Institute's recently published fourth update to the Project Management Book of Knowledge (PMBOK)? What about Agile, ITIL, (Information Technology Information Library), PRINCE2 (Projects IN Controlled Environments) and all the other approaches to managing change? For what it's worth, I think they all work. And I don't have any concerns that someone from PMI headquarters is going to trot out and rescind my PMP designation if I make that claim. In fact, as a Project Manager, I learn from PMBOK that it is my responsibility to apply the appropriate methodology and tools given the needs of the project. Let's face it - greater folks than I have observed "there is nothing new under the sun". All methodologies are trying to facilitate a change from current state to future state. If we choose our tools and methodologies appropriately and according to the circumstances, it is really much more important that we agree on the approach, rather then which model we have chosen. So what are the non-negotiables for a Project Manager to be considered succesful and prove that they get it? I have five must-haves that I just can't live without. Will review them next post.

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